Skip to main content
All CollectionsMarketing TabFAQ
Why can't I see my video ad preview when setting up a campaign?
Why can't I see my video ad preview when setting up a campaign?
Updated over a week ago

Sometimes when you're setting up a campaign, your video may not play within the ad preview. This is due to Facebook's restrictions, where they don't allow a video to run when previewing an ad.

However, this will not impact your videos when your ads are actually running - if you select a video for your ad, it will always run as a video.

To see a preview of your ad after your campaign is submitted, click the Instagram icon in "Creative Performance", under campaign details.

Did this answer your question?