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Why can't I see my video ad preview when setting up a campaign?
Why can't I see my video ad preview when setting up a campaign?
Updated over a week ago

Sometimes when you're setting up a campaign, your video may not play within the ad preview. This is due to Facebook's restrictions, where they don't allow a video to run when previewing an ad.

However, this will not impact your videos when your ads are actually running - if you select a video for your ad, it will always run as a video.

To see a preview of your ad after your campaign is submitted, click the Instagram icon in "Creative Performance", under campaign details.

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